Good Practice Working Group - Request for feedback

Requesting your opinions and suggestions

Name

Company

Know your client

What proportion of your firm’s new or existing clients say that they want to explore the use of responsible/ethical/ sustainable investments or are generally concerned about such systemic risk issues as climate change or biodiversity loss?

Does your firm have a new client fact finding process to identify and support such clients if they do not raise the subject themselves?

Yes

Other

If you selected other, please provide further information

Does your firm have a regular review process to identify and support existing clients if they do not raise the subject themselves?

Yes

Other

If you selected other, please provide further information

What barriers are there to including new procedures like this in your firm’s advice process and how might these barriers be overcome?

Provision of Financial Advice

Do you think that climate change and other key systemic sustainability risks could have a long-term impact on investment returns and risk poor outcomes for your clients?

Yes

If you answered ‘YES,’ what evidence do you rely on to support your response?

How does your firm help clients meet their financial objectives and prevent foreseeable harm from these systemic risks?

If you answered ‘NO,’ what evidence do you rely on to support your response?

When you recommend investments based on a client’s expressed views about sustainability, how do you evidence the suitability of those investments to align with your client’s views?

Firms that do not wish to advise on responsible/ethical/sustainable investments

If your firm has excluded advising on responsible/ethical/sustainable investments, have you developed plans to introduce the required associated process and disclosure changes?

Yes

Other

If you selected other, please provide further information

Have you made a clear change to the description of your services to make this exclusion clear and have you communicated it to both your new and existing clients?

Yes

Other

If you selected other, please provide further information

Does your firm have a referral mechanism to pass clients who have been identified as being interested in values-based or sustainability-based investments to a firm that can provide this advice?

Yes

Other

If you selected other, please provide further information

Thank you for your time.

Please add any further comments in the box below, or if you would like to get in touch please do so via the following email address:

advisersustainabilitygroup@pimfa.co.uk

Additional comments

Do we have your permission to contact you regarding this survey?

Yes

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